**PLEASE READ ALL DETAILS BEFORE ORDERING**
I DO NOT DESIGN OR WRITE OUT LETTERING
ORDERING GUIDELINES
1. I DO NOT rush orders, please review the estimated ship date provided by Etsy in the details section of the item (right side of the page under the description).
2. ONE proof of your sign is available only on REQUEST, if you request a proof be aware this will delay your ship date by 1-2 days.
3. THIS SIGN IS FOR BUISNESS LOGOS THAT ARE ALREADY AN SVG OR HIGH RESOLUTION PDF FILE ONLY!
Canva logos can only be used when saved as PDF files in the highest resolution.
DO NOT ORDER IF YOU DO NOT ALREADY HAVE A LOGO DESIGNED AND READY TO BE SENT TO US
If you place an order and do not send over your logo within the first week of your purchase your order will be cancelled.Send all logos to brooklynrustics@gmail.com ONLY
LOGOS
Logos must be SIMPLISTIC, basic color, no watercolor, paintings can be included.
All logos are COPIED IDENTICALLY from your file that is sent to us.
Text is cut out of acrylic/plexiglass for a 3D effect.
Any fine lines/small letters will be engraved to match the rest of the text.
DESCRIPTION
- 18' wide x 24' tall Arch
- 1/8 inch thick Acrylic with 1/8 inch raised logo
- Does not include any hanging hardware.
***I recommend command strips or 3M double sided tape to hand these signs. Screws and nails will crack this material. ****
DISCLAIMERS:
PERSONALIZATION
Name and date are copied to avoid any typo error from our part. Please double check before submitting.
We can't be held responsible for mistakes made by the customer, change of dates, etc.
PROOFS
Upon request, we will be glad to provide 1 proof* with each order. Any additional proofs will incur a fee.
* the proofing process may delay production time by 1 or 2 days.
A proof will be sent via Etsy messenger for review before final production, please make sure you are receiving notifications for Etsy, and/or checking your Etsy messages daily.
If proofs are not approved by you within 3 business days, we will assume that all information is correct and proceed into final production.
SHIPPING
We know this sign will be a very important part of your wedding. Please order with plenty of time to avoid late deliveries.
In most cases, our signs are delivered in 3-4 business days with standard shipping, but delays can happen sometimes and it's very important to allow a couple of extra days in case of any shipping issues. We are unable to refund orders with shipping delays.
SATISFACTION
We want you to love your sign and proudly display it on your special day and for years to come in your new home!
- If it arrives damaged, please provide clear pictures and we will immediately replace your order. Your order will be considered complete after 3 days of delivery.
- Mistakes happen! And if we made any, of any kind (color, size, spelling, etc) please contact us with pictures and we will replace it.
- If you changed your mind about your order, you can request a cancellation or change of design within the first 8 hours.
•All Custom/Personalized Sales are FINAL
INSTAGRAM:
Once you receive your sign, we’d love to see how you decorate your wedding! Tag @Brooklyn_Rustics and use hashtag #BrooklynRustics to be featured on our page 👍🏼☺️
Original Artwork by BrooklynRustics 2016-present. All rights reserved. All images, designs, and text are copyrighted and cannot be copied, altered, or resold. All purchases are for personal use only.